Ahold Delhaize Code of Ethics:
Doing what's right, every day
Our Commitment to Ethics
At Ahold Delhaize, our shared values support an ethical culture and are the foundation of our commitment to conduct our business by doing what’s right, every day. Our Code of Ethics supports this commitment by outlining four ethical principles that can be applied in our everyday work.
We respect each other
People are our most valuable assets. We are committed to provide a safe, secure and inclusive environment where all associates and customers are respected and appreciated.
We follow the law
We comply with applicable laws and regulations everywhere we do business and do not tolerate violations of the law.
We act ethically in all our relationships
We act ethically in all our relationships and avoid conflicts of interest.
We have the courage to speak up
We have the courage to speak up when misconduct or ethical violations are observed, or when there are questions regarding the interpretation or application of the Code of Ethics or other external laws and regulations and internal policies and standards.
As we strive to be a better place to shop, a better place to work and a better neighbor, our Code of Ethics guides our interactions with our customers, associates, communities and other stakeholders every day.
- Handbook Code of Ethics (English, Dutch, Belgian, French, Romanian, Indonesian, Polish, Greek, Czech, Spanish, German)
- Summary Code of Ethics (English)
- Anti-corruption and bribery policy
- Standards of Engagement
- Guidelines for engaging with public policy makers
Ahold Delhaize and its brands collaborate with a number of retail sector associations and trade organizations across all operating markets. These organizations support Ahold Delhaize and its brands in their representation efforts, taking positive (societal) initiatives, defining policy positions and providing useful information to policy-makers. In 2017, total membership fees amounted to approximately EUR 3,3 million, the highest contributions were made towards:
- Comeos (EUR 639.872)
- Food Marketing Institute (US$ 413.364)
- World Economic Forum (EUR 270.000)
- Detailhandel Nederland (EUR 232.533).
Raise a concern
Ahold Delhaize is committed to conducting its business in an ethical manner and in compliance with all applicable external laws and regulations. In order to support this commitment, Ahold Delhaize provides resources that can be used to report potential misconduct or provide additional guidance regarding ethical or compliance issues. These resources are available to all associates and third parties.
If you would like to raise a concern or report potential misconduct or a violation of the Ahold Delhaize Code of Ethics and our Ethical Principles, click here.
For more information about our whistleblower lines, click here.
If you want to know more about Compliance & Ethics at Ahold Delhaize please send an e-mail to: email@example.com