For more than a century we operate in the heart of communities around the world. We have learned that - as a business – we flourish when our communities are healthy and resilient. When we reduce food waste, we operate more efficiently and minimize our impact on the planet. When we make it easy and fun for associates and customers to eat healthier, we can help drive down disease rates and enable future generations to thrive.
Today, our ambition is clear – we will help drive a healthier society. It means that our decisions need to benefit both our business and society. Clearly, we cannot do this by ourselves, which is why we partner with civil society, public entities, and our peers in industry. We focus on where we can make the biggest impact in both our business and society. The UN Sustainable Development Goals have been instrumental in steering our focus and shaping our strategic roadmap, giving us a clear purpose in the larger plan for society.
We will drive a healthier society by enabling our customers to eat healthier food, helping to reduce diseases and increase overall vitality. For society at large, it also means reducing food waste so that we responsibly manage the earth’s resources and feed the undernourished in our communities. And for our associates, this means celebrating a diverse and inclusive workforce, helping them to reach their potential so they can thrive in life and business.
Driven by our ambition to progress towards a healthier society, we focus on where we can make the biggest impact in both our business and society. Our Sustainable Retailing roadmap sets out how we do this. It is shaped by the UN Sustainable Development Goals (SDGs) and is based on our most material topics. We also consulted trends in our markets and around the world, integrated stakeholder feedback, and referenced other global frameworks (such as the OECD Guidelines for Multinational Enterprises) in establishing our areas of focus. Therefore:
We will enable our brands' customers and associates to eat healthier food every day by:
- Innovating to make healthier eating more affordable and more fun
- Inspiring customers and associates with programs and services to make healthier eating easy, every day
- Rewarding customers and associates for nutritious choices
- Improving our assortment to increase sales of nutritious own-brand products to 50% by 2020
We will reduce food waste by:
- Driving down food waste in our own operations by 20% by 2020 (from our 2016 baseline)
- Maximizing the recovery of unsold food to reduce hunger in our communities
- Working with our suppliers on innovations to reduce food waste upstream
- Helping customers reduce food waste at home
We will provide a healthy and inclusive workplace for 369,000 associates by:
- Making healthier food choices available in all workplaces for all associates
- Enabling associates to become healthy food ambassadors by supporting them in eating nutritious foods
- Creating a work environment in which everyone is valued and where everyone can reach their full potential
Our commitments to essentials
Beyond the three focus areas, our Sustainable Retailing strategy includes five additional areas where we make clear commitments. These five areas support the following Sustainable Development Goals:
Product safety and sustainability: The products we sell are safe, of high quality, affordable, and meet sustainable sourcing standards.
Climate impact: We take our responsibility for using the planet’s resources sustainably by reducing carbon emissions and waste
Associate development: we take care of people by encouraging associate development
Safety at work: we integrate safe working practices for all associates into our workplace designs, equipment purchases and operational procedures
Local community connection: We partner at the local level to create healthier, more sustainable communities for future generations
Ahold Delhaize is a family of great local brands. While we have identified the areas we want to impact as a company, we empower the great local brands to create market-specific programs that also address these areas. We build on the past achievements of all the brands while collaborating and sharing best practices to achieve our sustainable retailing goals. Each brand has set targets to ensure we grow our businesses and create value consistently. The remuneration of our senior management is also directly tied to these targets.