Why does it matter?

A serious workplace injury or death changes lives forever – for families, friends, communities and coworkers. Ensuring that associates return home safe and sound to their loved ones is the most important reason to create a secure and healthy work environment. Also, a safe workplace boosts morale, resulting in more productivity and lower associate turnover.

What we are doing

Our commitment to work safety is non-negotiable: all our associates should feel safe and comfortable, both physically and mentally. By providing a workplace that meets that need, we enhance goodwill and our brand value. More importantly, we remain true to our values of integrity and care.

Our safety program addresses regulations and initiatives that contribute to physical safety and mental health at work. In our stores, offices and distribution centers, we integrate safe working practices right into our designs, equipment purchases and operational practices. We improve safety not only through visible leadership, but by engaging our associates to play their own role, keeping an eye out for dangerous situations or harassment.

Our initiatives are aligned with Sustainable Development Goal (SDG) 8, protecting labor rights and promoting safe and secure working environments for all.

For more details please see our reporting page

Our focus

Since 2016, as part of our Better Together strategy, we are taking a more global approach to safety. We will share this global Occupational Health & Safety strategy and our ambitions for 2017-2020, soon.

With this strategy, we aim to create a safety mindset throughout the brands. Cross-functional safety committees in all brands will drive visibility, awareness and trainings, and promote safe methods of working.

Our ambition for 2020 is to reduce our Workplace Injury Absenteeism Rate (work injuries resulting in lost days per 200,000 labor hours). In 2016, it stood at 2.5, and we will continue our critical ongoing efforts to reduce this further.

What did we do in 2016?

Our brands integrate safe practices into their work every day. These case studies show how their efforts contribute to a safe and comfortable working environment.


Our efforts are aligned with target 8.8 of Sustainable Development Goal (SDG) 8 to “protect labor rights and promote safe and secure working environments for all workers, including migrant workers, in particular women migrants, and those in precarious employment.