Our performance

Across Ahold Delhaize, we focus on a number of KPIs that help us track our operational performance throughout the year.

By linking our KPIs with our strategic objectives we are able to monitor and focus on areas that can be improved to increase sales, efficiency and growth, and deliver on our three promises: to be a better place to shop, a better place to work and a better neighbor.

For a summary of our 2020 KPIs you can download the Annual Report here.


Reporting Frameworks

Ahold Delhaize provides reporting on its Environmental, Social and Governance performance in its annual report. Reporting is based on a set of national and international standards like the Global Reporting Initiative (GRI), the UN Global Compact, Task Force on Climate-related Financial Disclosures (TCFD), and the EU Directive. In addition to these frameworks, we intend to publish Ahold Delhaize’s performance in line with industry-specific indicators of the Sustainability Accounting Standards Board (SASB) into our reporting in 2021. For more information please visit our Reporting hub.

Sustainable retailing reports

All our previous sustainable retailing reports are available here.