At Ahold Delhaize and our brands, we believe that, as retailers playing a significant role in society, we have a responsibility to set the right example and help dismantle structures that systematically disadvantage some and advantage others. Ahold Delhaize and our brands are committed to continually raising the bar on our diversity and inclusion ambitions. In 2020, this commitment enabled our brands’ associates to demonstrate resilience and reimagine how they can work together to serve communities in uncertain times.
At Ahold Delhaize we reflect the markets we serve, our voices are heard and valued, we find purpose in our work, have equitable access to opportunities, and can grow and contribute to our fullest.
We’ve established aspirational goals related to Diversity & Inclusion. We aspire to achieve 100% gender balance at all levels, to be 100% reflective of the markets we serve (as defined by each local brand), and to strive for 100% inclusion, every day.
Our D&I ambitions will enable us to better serve our brands’ customers and the communities we are a part of.
this is what makes us better together.
Create a workplace where everyone is valued and has an opportunity to reach their full potential
Guided by key metrics, establish programs and processes that systematically attract, develop, and accelerate the careers of top talent that reflects our diverse community.
Strive towards our long-term, aspirational ambition to inspire associates and attract top talent. Create true supplier diversity and inclusive product offerings, as well as affordable, healthy food for all.
In order to truly unlock the power of diverse teams, it is critical to foster an inclusive work environment where all associates have equitable access to opportunities and can reach their full potential. At Ahold Delhaize, we strive for 100% inclusion all of the time and empower each of our associates to be inclusive every day.
Inclusion in the workplace
Associates across Ahold Delhaize and its local brands demonstrated this commitment in 2020 when we saw an increase in our aggregated inclusive workplace index from 78 to 79, a year in which a global pandemic and heightened racial tension further illuminated the need for bold action. Associates across Ahold Delhaize and its local brands stepped up to the challenge by finding new ways of serving local communities. Associates also leaned into the common values of courage and care by demonstrating empathy and understanding for each other and for customers across our brands. This is truly what inclusion is all about and we are proud to continue this momentum in 2021.
Inclusive leadership journey
As we aspire to be a 100% inclusive workplace, this year we will continue on our inclusive leadership journey – a journey that began in 2020 with our leaders elevating our commitment to D&I and further embedding inclusion into the fabric of our DNA. In 2021, associates will embark on an inclusive leadership foundational education and awareness curriculum to further inclusion at all levels.
2021+ plans to build on progress made
In 2020 Frans Muller resigned the LEAD (Leading Executives Advancing Diversity) CEO Pledge, renewing our commitment to building an inclusive industry where men and women have equal opportunity to career advancement. By signing this pledge CEOs commit to meaningfully accelerate gender equality and drive inclusion in the European Retail & CPG value chain resulting in a significant increase in female representation at the Director level and above.
In 2021 we plan to build on the progress made through:
Each of our great local brands have their own tailored D&I plans. These initiatives will supplement the work being done at the local brand level.
“As we continue to evolve our focus on equity, diversity and inclusion, we’ve established a new, bolder, more intentional D&I ambition and aspiration. I truly believe that together we can make a difference to help build a more equitable world.” - Jacqueline Blount, Global Director Diversity and Inclusion.
Putting in place the right policies:
Developing balanced slates:
Embedding D&I into everything we do:
Some of our global successes
Some of our local successes
Our key ambassadors
''Ahold Delhaize cares about serving our customers and growing our communities. How we value and treat our associates and how we as leaders operate our Brands makes a difference. When our associates are more engaged and love what they do, we provide a better experience for customers.
Together, we will continue to lead the way. We will set the example as leaders. We will hold ourselves and each other accountable for upholding the values and behaviors of diversity and inclusion.
We are taking steps to ensure an even more inclusive culture where our associates reflect the markets we serve, their voices are heard and valued, they find purpose in their work, have equitable access to opportunities and can grow and contribute to their fullest. In essence, where every associate can thrive, and every customer in our stores feels a sense of belonging, a sense of community.''
Frans Muller - CEO Ahold Delhaize